Return Policy

If you wish to return or exchange any unused product in your order, please send them back to us within 30 days of the shipping date. 

Please email us to returns@ganxxet.com to request a return and provide details. Include your order number along with a brief description of the nature of the exchange/return. 

Shipping fees incurred to send back to us is the responsibility of the customer.  Once the item is received, we will submit a refund for the cost of the product. 

We aim to refund you as quickly as possible. Most refunds are processed within 1-5 days of return. All refunds are done using the same payment method used on the original transaction.