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Welcome to
Ganxxet's Inner Circle

Join and be part of our fiber community for exclusive benefits.

FAQ

    • Will I receive rewards points for purchases I made before creating my rewards account?+
    • You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points!
    • When do my rewards points expire? +
    • Your points will expire after one year of inactivity. Inactivity includes not interacting with our program i.e., redeeming points, placing an order, etc.
    • How long do I keep my tier status?+
    • Once you are in Merino, Alpaca or Linen status, you will be in that tier for one year from the date you unlocked it. Make sure to keep interacting with our program to maintain your status (or even move up a tier)!
    • Can I return my order if I redeemed rewards points for a discount?+
    • If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back into your account!